Building Maintenance Manager

The Building Maintenance Manager will be responsible to manage the rooms and general maintenance of our hotels to ensure the building is well maintained and maintenance issues are resolved in an efficient manner.

Responsibilities:

Reporting to the Cluster Director of Engineering, the selected candidate will be responsible to:

- Coordinate the daily operational activities.

- Prioritize and allocate duties to the teams.

- Weekly scheduling and processing of attendance records.

- Daily morning briefings to assign work to the Rooms’ Maintenance and General Maintenance teams, whilst ensuring that any Preventive Maintenance or ad hoc refurbishment or embellishment projects are completed within the appropriate periods and timelines.

- Maintain tracking records of maintenance activities, liaise with other operational departments, contractors, vendors, and suppliers, ensure adherence to related policies and procedures, maintenance and payroll budgets for the department and health and safety regulations.

Skills and Experience:

- The ideal candidate must have a qualification equivalent to Higher Diploma level in Building Services & Maintenance,

- Have at least 5 years’ experience in a similar position ideally within the Hospitality Industry, or in large commercial buildings.

- Excellent leadership skills, and knowledge on building services including Electrical, Mechanical, Plumbing, HVAC, and the building fabric to be able to identify any potential issues and plan for repairs or prevention required accordingly.

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude:

Being caring, wanting to make a positive difference, and building genuine connections with guests.

True Confidence:

Having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

True Listening:

Focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

True Responsiveness:

Is about providing guests with what they need and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.